Embracing ability to enhance possibility
We’re right here.
Isamaezing Care Services is NDIS support at home and out in the community for children, young people and adults with complex needs, across the Central Coast from Lake Haven.
- Seven days, 9am to 9pm
- At home and in the community
- Based in Lake Haven
Matched
The right team for you.
Workers chosen for the person, and prepared for their routines before day one.
Founder-led
Built to do it properly.
Started by Madi after years leading NDIS homes and teams.
Dignity
Seen on their own terms.
The people we support are shared as shadows and silhouettes. Since day one.
Local
Right here, from Lake Haven.
Lake Munmorah and Gwandalan down to Lisarow and out to The Entrance.
Why we’re here
Built by someone who wanted to do it properly.
Madi started Isamaezing after years in NDIS house manager and team leader roles. She chose to be fully registered from day one, because doing things the right way matters.
“I founded Isamaezing Care Services because I wanted to build the kind of provider I wished existed. Doing things the right way matters.”Our story
What we do
Support at home, and out in the world.
Most of what we do happens in people's own homes and out in their community, with a team matched to the person.
At home
Everyday living, done your way.
Personal care, routines and the everyday things that make a home run, including higher-intensity daily support for people whose needs are more complex. Delivered by workers we’ve chosen and prepared for that person.
In the community
Out and about, and building skills.
Getting out to the places that matter to you, trying new things and building the skills for more independence, at a pace that works.
A new kind of day program, starting November 2026.
The Isamaezing Collective: discover ability, find belonging, build your future. Register your interest and we’ll keep you posted.
Complex support
When things are complicated.
Higher-intensity daily support, behaviour support plans followed with care, and steady support through big changes in life.
The difference
Ready for the person, before day one.
Buddy shifts first
At least two buddy shifts, and often five or six, alongside an experienced worker.
A director you can reach
Families have a direct line to the person who runs the business.
Matched to the person
Workers are chosen for the person and prepared for their routines.
Everyone in the same conversation
Families, support coordinators, practitioners and our team, working together.
Before a new worker supports anyone alone
- 1
- 2
- 3
- 4
- 5
- 6
Your path with us
From the first call to settled support.
Four steps, at a pace that suits you. Most people start with a phone call, or with their support coordinator ringing us.
Step 1
A first call
Ring us or send a note. Tell us who the support is for and what's going on, in your own words.
Step 2
Meet and plan
We meet you and your family, with your coordinator, to work out what good support looks like.
Step 3
Matched with your team
We choose workers for the person, and every new worker does buddy shifts with someone experienced first.
Step 4
Support that settles in
At home and out in the community, with a team that gets to know you and a director you can reach.
Dignity, from day one
The people we support appear here as shadows and silhouettes. Their stories are theirs to tell.
We decided that on the day we started.
Where we work
Local to the Central Coast.
We’re based in Lake Haven and support people right across the northern Central Coast. From Lake Munmorah and Gwandalan down to Lisarow, and out to The Entrance.
- Lake Haven
- Lake Munmorah
- Gwandalan
- Lisarow
- The Entrance
What we stand for
Six values, lived every shift.
Excellence in Care
Support done properly, every shift, by people prepared for the person they support.
Collaboration
Families, coordinators, practitioners and our team, working in the same conversation.
Integrity
Fully registered from the very start, because doing things the right way matters.
Acceptance
Meeting every person with openness, understanding and respect for who they are.
Dignity
We share the people we support as shadows and silhouettes, so their stories stay their own.
Choice
Supporting people to live life their way, with independence and control over their decisions.
Who we work with
One team, everyone in the loop.
We look after the person and the people around them: families, carers, coordinators and clinicians.
For families
Looking for support for someone you love? Start with a conversation about what’s going on and what would help.
Who we support →For referrers
Most of our referrals come from coordinators who’ve placed someone with us before. Tell us who you have in mind.
Partner with us →For support workers
Send us your CV any time, whether or not a role is advertised. We’ll keep it on file.
Careers →Get in touch
Tell us what’s going on.
Ring us on 0433 717 958, email us, or send a note here and we'll get back to you.
- Phone
- 0433 717 958
- Hours
- Monday to Sunday, 9am to 9pm
- Where we work
- Based in Lake Haven. From Lake Munmorah and Gwandalan down to Lisarow, and out to The Entrance.
